Privacy Policy

Last updated: July 2, 2025

Nithra operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Nithra is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

We may collect or process the following categories of personal information:

• Contact details including name, address, phone number, and email.
• Financial details like payment methods and transaction info.
• Account info such as username, password, and preferences.
• Transaction history, items viewed, cart/wishlist activity.
• Device details, IP address, and browser information.
• Usage patterns and interaction with our Services.

Personal Information Sources

• Directly from you (account creation, purchases, communication).
• Automatically via cookies or device tracking.
• From service providers and partners.

How We Use Your Personal Information

• To provide, improve, and customize the Services.
• For marketing and promotional communications.
• For fraud prevention and account authentication.
• To communicate and provide customer support.
• For legal compliance and investigations.

How We Disclose Personal Information

We may share your personal information with:

• Shopify and vendors who help us operate (IT, payment, shipping).
• Marketing partners (for personalized ads and promotions).
• Affiliates and within our corporate group.
• In legal situations or business transitions (e.g., merger).

Relationship with Shopify

The Services are hosted by Shopify. Your information may be processed by Shopify or third-party providers to enhance service delivery. For more details, visit Shopify Privacy Policy.

Third Party Websites and Links

We are not responsible for third-party websites linked from our Services. Please review their privacy policies before submitting information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from minors under the age of majority.

Security and Retention of Your Information

We use reasonable security practices but cannot guarantee 100% protection. Retention depends on various factors like legal obligations, dispute resolution, and account management.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access or know your personal data.
• Request deletion or correction of your data.
• Receive a copy of your data (data portability).
• Manage marketing preferences via unsubscribe links.

You can exercise these rights by contacting us via email at sales.nithra@gmail.com.

We may verify your identity before processing requests. You can also appoint an authorized agent to make requests on your behalf.

Complaints

If you have complaints about how we handle your data, you may:

• Contact us via sales.nithra@gmail.com.
• Contact your local data protection authority.

International Transfers

Your data may be stored or processed outside your country. Where required, we rely on legal safeguards like Standard Contractual Clauses for cross-border data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a revised "Last updated" date.

Contact Us

For questions or concerns, email us at sales.nithra@gmail.com.