Return and Refund Policy

Return & Refund Policy – NITHRA

At NITHRA, we aim to deliver the best quality fabrics with care and precision. However, if something goes wrong, we’re here to help.

🕒 7-Day Return Policy

We offer a 7-day return window, which means you have 7 days from the date of delivery to request a return.

Returns are accepted only if:

• You received a defective or damaged fabric
• You received the wrong fabric than what was ordered

📦 Return Eligibility

To be eligible for a return:

• Item must be unused, unwashed, and in original condition
• Tags must be intact
• Item must be returned in the original packaging

To initiate a return, email us at:
👉 sales.nithra@gmail.com

Note: Items sent back to us without prior return request/approval will not be accepted.

🔍 Damages & Wrong Item

Please inspect your order upon delivery.

If your product is defective, damaged, or not what you ordered, contact us immediately at:
📩 sales.nithra@gmail.com

We will evaluate the issue and resolve it as quickly as possible.

💸 Refunds

Once we receive and inspect your returned item, we’ll notify you of the refund approval status.

If approved, your refund will be processed to your original payment method within 10 business days.

Note: Your bank or credit card company may take additional time to process and post the refund.

⏳ If more than 15 business days have passed since your return was approved and you haven't received the refund, please contact us at:
📩 sales.nithra@gmail.com

Thank you for choosing NITHRA – Not just a fabric, a feeling.