Shipping Policy
🚚 Shipping Policy – NITHRA
At NITHRA, we believe that timely delivery is just as important as the product itself. That’s why we have a transparent and reliable shipping process to ensure that your orders reach you safely and on time.
📦 Order Processing Time
- All regular orders are processed and dispatched within 24 to 48 working hours of order confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once shipped, customers will receive a confirmation message or email along with tracking details.
🚛 Estimated Delivery Time
- Standard Orders: Delivered within 3 to 5 business days after dispatch.
- Custom or Pre-Order Products (including personalized prints, tailored garments, or limited runs): Delivered within 7 to 10 business days after dispatch.
Note: Business days exclude Sundays and public holidays.
✂️ Custom Orders Notice
Custom orders require additional processing time as they are made or printed exclusively for you. We ensure quality checks at every step to deliver the best. Thank you for your patience and trust in our craftsmanship.
🌍 Shipping Locations
We currently ship across all major cities and towns in India via reputed courier services. For remote or rural areas, delivery may take slightly longer.
🔍 Tracking Your Order
- You will receive a tracking ID via SMS or Email.
- Along with a link to track your shipment in real-time.
If you don’t receive tracking info within 48 hours of placing your order, feel free to email us at sales.nithra@gmail.com.
⚠️ Unexpected Delays
Although we aim to deliver within the stated timeline, delays may occur due to:
- Courier issues
- Weather conditions
- Remote location delivery
- Seasonal demand (festivals, sales, etc.)
In case of any delay, our support team will proactively inform you.
📩 Need Help?
For any queries related to shipping or delivery status, feel free to email us at sales.nithra@gmail.com.
> NITHRA – Not Just Fabric. A Feeling. Delivered with Care.